Careers

Location:
200–889 Harbourside Drive, Vancouver, British Columbia V7P 3S1, Canada

Employment Type: Full-Time, Permanent

Work Schedule: 30–40 hours per week

> Company Overview

CREDiTools Technologies is an innovative financial technology company specializing in Artificial Intelligence (AI), Machine Learning (ML), and automated credit risk management solutions for financial institutions. The company’s cloud-based platform enables banks, credit unions, savings and loan associations, and insurance providers to streamline customer onboarding, automate credit assessments, improve risk analysis, and enhance regulatory compliance. By replacing labour-intensive manual processes with intelligent automation, CREDiTools Technologies helps organizations improve operational efficiency while enabling financial advisors to focus on delivering exceptional customer service.

> Software Engineer & Developer

Salary: CAD $85,000 – $120,000 annually

> Responsibilities

  • Design, develop, test, and maintain software applications and platform components.
  • Perform platform maintenance, upgrades, and continuous software improvements.
  • Implement new features based on client feedback and business requirements.
  • Troubleshoot software issues and optimize system performance.
  • Conduct software testing, debugging, and code reviews.
  • Collaborate with cross-functional development teams.
  • Maintain technical documentation and coding standards.

> Qualifications

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field.
  • Minimum 3 years of software development experience.
  • Proficiency in Java, Python, JavaScript, C#, or similar programming languages.
  • Experience with software testing, cloud technologies, and modern development frameworks.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.

> Benefits

  • Paid vacation
  • Health benefits package
  • Professional development opportunities
> Customer Support Executive

Salary: CAD $55,000 – $80,000 annually

> Responsibilities

  • Provide professional customer support through phone, email, and online channels.
  • Resolve customer inquiries, complaints, and technical issues promptly.
  • Maintain accurate customer records and support documentation.
  • Coordinate with internal departments to resolve customer concerns.
  • Ensure smooth day-to-day operational support.
  • Maintain high levels of customer satisfaction.
  • Prepare customer service reports and feedback summaries.

> Qualifications

  • Bachelor’s degree in Business, Communications, Customer Service, or a related field.
  • Minimum 2 years of customer support experience.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and organizational abilities.
  • Experience with CRM software is considered an asset.
  • Ability to work in a fast-paced environment.

> Benefits

  • Paid vacation
  • Health benefits package
  • Professional development opportunities
> Sales & Marketing Executive

Salary: CAD $60,000 – $90,000 annually plus performance incentives

> Responsibilities

  • Identify and develop new business opportunities.
  • Promote the company’s financial technology solutions.
  • Build and maintain strong client relationships.
  • Conduct product presentations and demonstrations.
  • Prepare marketing campaigns and promotional materials.
  • Coordinate with customer support and product teams.
  • Achieve assigned sales targets and revenue objectives.

> Qualifications

  • Bachelor’s degree in Business, Marketing, Sales, or a related field.
  • Minimum 2 years of sales or marketing experience.
  • Strong communication and negotiation skills.
  • Experience using CRM software is an asset.
  • Excellent presentation and networking abilities.
  • Self-motivated and results-oriented.

> Benefits

  • Performance bonuses
  • Paid vacation
  • Health benefits package
  • Professional development opportunitie
> Product Engineer

Salary: CAD $80,000 – $115,000 annually

> Responsibilities

  • Design, develop, and enhance cloud-based financial software products.
  • Coordinate product development from planning to deployment.
  • Improve product functionality, reliability, and performance.
  • Work closely with engineering and product management teams.
  • Conduct product testing and quality assurance.
  • Prepare technical documentation and specifications.
  • Ensure compliance with quality and security standards.

> Qualifications

  • Bachelor’s degree in Engineering, Computer Science, Software Engineering, or a related field.
  • Minimum 3 years of product engineering experience.
  • Experience with SaaS products and cloud platforms.
  • Strong understanding of product lifecycle management.
  • Excellent analytical and project management skills.
  • Strong communication abilities.

> Benefits

  • Paid vacation
  • Health benefits package
  • Professional development opportunities
> AI Engineer

Salary: CAD $90,000 – $130,000 annually

> Responsibilities

  • Design, develop, and deploy Artificial Intelligence and Machine Learning models.
  • Build intelligent automation solutions for credit risk assessment.
  • Train, test, and optimize AI algorithms.
  • Analyze large datasets to improve prediction accuracy.
  • Integrate AI capabilities into financial software platforms.
  • Monitor AI model performance and implement continuous improvements.
  • Maintain AI documentation and deployment standards.

> Qualifications

  • Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
  • Minimum 3 years of AI or Machine Learning experience.
  • Proficiency in Python, TensorFlow, PyTorch, or Scikit-learn.
  • Experience with machine learning, neural networks, and predictive analytics.
  • Knowledge of cloud-based AI deployment.
  • Strong analytical and mathematical skills.

> Benefits

  • Paid vacation
  • Health benefits package
  • Professional development opportunities
> How to Apply

Interested candidates should submit their resume and cover letter to:

Email: info@creditools.tech

CREDiTools Technologies
200–889 Harbourside Drive
Vancouver, British Columbia V7P 3S1
Canada

> You can also apply using the following recruitment platform:

JobSpider: Multiple Openings – Software Engineer & Developer, Customer Support Executive, Sales & Marketing Executive, Full Stack Developer, Product Engineer & AI Engineer